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Prospects for Information Service Exports for the English speaking Caribbean


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Type of Document
6

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Title of Journal

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URL
http://

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Author
Robert Schware, Susan Hume

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Abstract
The nature and place of work have been transformed by increasing deregulation of telecommunications and the integration of computers and communications across borders. Large North American corporations are looking to outsource information processing tasks away from their central offices to lower-cost countries, using direct electronic communications. Outsourcing companies thus seek information-friendly environments characterized by well regulated information and communication markets and education policies that favor development of a skilled labor force. The Caribbean is a potential area for these outsourced operations. There are people who are literate, English speaking, trainable in computer supported skills, and available for employment. The governments are stable and based on common English heritage. Time zones and the ability to travel easily to these countries are also favorable characteristics. Labor costs including benefits are quite low by comparison to North America. Telecommunications expenses are significantly higher, however, than in the United States.

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Keywords
Global market for the informatics industry Caribbean market conditions for informatics Strategies for growing informatics in the Caribbean

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Publisher
World Bank

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Language
en

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Date
3-06-2002

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Subject MDG/s

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Country/Countries
Regional

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Document file
Prospects.pdf




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